Lakai must be notified of any issues regarding your order within 10 days from when shipment is received. All exchanges are dependent on existing stock. Items must be in their original packaging, in as-new condition with both the printed receipt and return form included in the return shipment.
Domestic customers are financially responsible for shipping the item back to Lakai for the exchange. Any item(s) purchased at a normal price before the start of a sale may not be exchanged for items at sale price. We will not issue a credit for the difference in price on items purchased before the start of sale.
In some instances, Lakai reserves the right to institute a $4-8 restocking fee, per item, when said items must be refunded against the above stated Return Policy. Depending on circumstances you will be issued either store credit to be used during your next purchase or credit in the same form of purchase of the original item.
Any shipping charges above UPS ground will not be credited back to customer on refunds.